Zebra's Industry Solutions can give your business a competitive advantage by connecting people, assets and data to help you make better decisions.
Scale and energize your retail strategy with a digital backbone that unifies your team, informs priorities and drives results with Zebra's retail technology solutions.
Zebra’s mobile computing, scanning, and printing solutions connect each operational area in your warehouse to give you the agility to realize transformational gains.
Zebra's healthcare technology solutions provide patient identity management, mobile health devices, and business intelligence data to improve efficiency.
Zebra’s manufacturing technology solutions enable manufacturers to become more agile, optimize plant floor performance and embrace market changes.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
In today's world, the demands on transportation and logistics companies are higher than ever. Dedicated Warehouse, Fleet and Delivery, and Yard and Terminal solutions enable visibility to every aspect of your business and keep operations running flawlessly around the clock.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Learn how Zebra's public sector technology solutions empower state and local governments to improve efficiency with asset tracking and data capture devices.
Zebra's range of Banking technology solutions enables banks to minimize costs and to increase revenue throughout their branch network. Learn more.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organization to better manage and optimize your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customize your mobile device for optimal efficiency.
Zebra's OEM scan engines, imagers, and private label OEM products offer flexible integration and help enhance product development with modern OEM technology.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labor costs low, your talent happy and your organization compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritized task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.
Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
Boost warehouse and manufacturing operations with Symmetry, an AMR software for fleet management of Autonomous Mobile Robots and streamlined automation workflows.
The Zebra Aurora suite of industrial automation software enables users of all experience levels to solve their track-and-trace and vision inspection needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customization starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aimed at machine and computer vision engineers, Aurora Vision Studio software enables users to quickly create, integrate and monitor powerful machine vision applications without the need to write a single line of code.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximize productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
The Zebra Knowledge Center provides learning expertise that can be tailored to meet the specific needs of your environment.
Zebra has a wide variety of courses to train you and your staff, ranging from scheduled sessions to remote offerings as well as custom tailored to your specific needs.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
I remember the day I met Shari Christofferson, president of ConnectRF. ConnectRF is a Zebra Premier Independent Software Vendor (ISV) partner, and a colleague introduced me to Shari because he knew that I’m always looking for ways to…
1. improve the productivity of the front-line workers in Zebra’s distribution centers (DCs), and
2. prevent technology-related downtime (whether there’s an actual issue or just an assumed issue that causes people to stop what they’re doing to investigate.)
Shari apparently had a tool that could help my teams and me (and other warehouse/DC operators) get to the bottom of those mystery mobile technology issues that seem to stump IT and slow down workers and operations.
Truthfully, I was a bit cynical. It all sounded too dreamy, almost mythical. Over my long career in supply chain operations, tech-related downtime has always felt like an unbeatable enemy hampering our productivity and affecting moral. My friends and peers in other companies share this struggle. Our IT teams have an array of tools to combat tech-related hiccups, but none seem to really point to the root cause. “Why?” you may wonder. Because not all issues are just skin deep. It's not always about switching a battery or tweaking the network connectivity. Picture tech issues like pesky weeds in your garden. As my colleague Therese Van Ryne shared in a recent podcast episode with Shari and me, you can mow these weeds to hide them for a while, but unless you pull them out from the roots, they will grow back.
Now, Shari made quite the claim: she said she could tackle each issue head-on and do it swiftly, a far cry from the lengthy tech investigations we were used to. I was skeptical. It seemed like a dream, almost too good to be true. I was trying to find the catch, asking questions, prodding at every detail. Even though ConnectRF was a Zebra ISV partner, I couldn’t shake off my doubts. After all, if someone had indeed cracked the code to one of the biggest productivity roadblocks in front-line mobile device performance issues, wouldn't it be the talk of the town? Wouldn't it be front-page news on every tech and industry magazine? It seemed like the kind of breakthrough everyone would be eager to know about. After I felt like I had asked every possible question to find a “non-truth” in her claims, my team and I decided to give the Mobile Systems Intelligence (MSI) software she was touting a try. It was the only way to definitively confirm whether Shari was just a smooth talker or if this software was truly game-changing in that it could help us keep devices online and workers productive.
Honestly, I was taken aback when the MSI software sailed through our tough testing. Shari and her team at ConnectRF, with their smart solution, gave us exactly what we'd been searching for to solve our tech woes. This tool didn’t just spot the problem between the device and the system, it also had a built-in analytics service that quickly helped us understand the situation and gave us the information to fix it. What's more, it was super easy to set up. We had it working smoothly in just two weeks, meaning no long, resource-draining projects. In other words, the unicorn exists. I’ve seen it. And now my team and I have a huge success story to tell as a result. Listen to this:
The story doesn’t stop there, though. Technically, it doesn’t even start there.
My colleagues in EMEA were actually the first Zebras to implement this unicorn after giving it a test run at Zebra’s Heerenveen DC, and based on the success there, the MSI software-driven service was deployed in several other Zebra facilities around the world, including my site in Kenosha, Wisconsin.
It's fair to say, we've all been thrilled since we started using the MSI analytics service. It's been a game-changer. Our teams no longer need to pause their work to track down technology hiccups. Front-line workers aren't stuck playing device-switcharoo when glitches pop up. Thanks to the MSI system from ConnectRF, our IT team can stay one step ahead of any tech troubles and swiftly tackle issues that we didn't see coming or couldn't avoid.
Curious to hear more? Check out my colleagues' experiences in Heerenveen, you'll love their reactions when they realized the power of what they had:
"How We FInally Got to the Root of Our Mobile Connectivity Issues and Hit Our Fulfillment Targets"
It ramps up productivity by eliminating those time-consuming troubleshooting tasks that can bog down IT teams. Here's what that means for you (based on my personal experience):
- Say goodbye to resource-draining wild goose chases and trying to decipher cryptic data. When a mobile device performance issue crops up, you can identify and tackle the root cause right away, thanks to already-analyzed, crystal-clear data.
- No more frustration of receiving a "no fault found" verdict after sending a supposedly "broken" device for repair. When a front-line worker reports their device isn't functioning as expected, you can figure out the problem and its location before someone even suggests sending it to the repair depot.
- App lag or network disconnects are no longer a reality your workers have to accept. This change alone will do wonders for team morale.
- IT no longer has to wait for a worker to complain about an issue before prioritizing it. They can spot and fix it proactively before it causes major disruption.
- And finally, holding mobile tech vendors accountable won't be a herculean task anymore. You'll have all the proof you need to show them that their component, be it a network access point, software app, or device, isn't working as promised and needs their attention to get back to 100% functionality.
If you haven't yet listened to the podcast episode, I highly recommend giving it a play. I think you'll find my chat with Therese and Shari quite enlightening. And I'd be more than happy to discuss my experience further with you – I can even put you in touch with Shari. With the simplicity of data-driven decisions through MSI, there's no need to wrestle with tech problems any longer.
Still have questions?
You can reach Deanna on LinkedIn or via email. Same with Shari: LinkedIn and email. They’re happy to explain how MSI works in conjunction with (or in lieu of) other mobile technology diagnostic tools, how it helps automate some IT/troubleshooting processes, and how it can help boost your teams’ productivity, among other “need to know” facts.
Deanna Self serves as the Director of Digital Strategy for Global Supply Chain and Repair at Zebra Technologies, where she is tasked with shaping and driving digital initiatives to optimize the global supply chain and repair processes. Bringing over 25 years of experience in sales, operations, and IT to her role, Deanna is passionate about leveraging technology to improve efficiency and customer satisfaction. Her expertise and forward-thinking approach are integral to her leadership in transforming Zebra's supply chain digital landscape.
Prior to this role, Deanna was responsible for the oversight and management of Zebra’s largest order fulfillment distribution center. She also spent over two decades in the food and beverage industry before joining Zebra, where she started out owning and operating her own distributorship and eventually served as an IT executive for Nestle USA.
Deanna holds a Master of Business Administration (MBA) from Queen’s University of Charlotte and was named one of Supply and Demand Chain Executive 2021 Pros to Know. She is also a winner of the Supply and Demand Chain Executive 2021 Women of Supply Chain award.
Are you a Zebra Developer? Find more technical discussions on our Developer Portal blog.
Looking for more expert insights? Visit the Zebra Story Hub for more interviews, news, and industry trend analysis.
Use the below link to search all of our blog posts.
Legal Terms of Use Privacy Policy Supply Chain Transparency
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2024 Zebra Technologies Corp. and/or its affiliates.